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  Kettler Parts
and Service
Kettler's Service Staff are available for you Monday thru Friday from 8:00 a.m.to 4:00 p.m. EST at 757-427-2400.All requests can be submitted by phone, fax 757-563-9273 and e-mail at parts@kettlerusa.com. Model number of your product, your name, phone number or e-mail address is extremely important in order for our highly trained staff to process your order on time. Regular orders should be completed within 4-5 days of order entry and for specialty orders (parts required to be shipped from manufacturer in Germany) should be completed within 30 - 90 days. Our newly up-graded phone system is equipped to process messages in the order they were received. Please only submit your request once by either phone or fax or e-mail. KETTLER'S Residential Fitness Warranty Information is also available on our website. Each of our KETTLER Parts and Service Staff will provide you with accuracy, excellence and most important friendly professionalism. NOTE: Parts & Service requests are for US and CANADIAN customers only.
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